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Dear Sir/Madam Welcome to the November issue of the Holiday Home Information e-newsletter. Quality and customer service seem to be on the agenda at the moment with TripAdvisor's continual growth. Last month it reached is 50 millionth review, and is used by 40 million people every month to choose accommodation. We have a few thoughts following Channel 4's documentary - Attack of the TripAdvisors and some articles from Quality in Tourism going through the standards required for their star rating scheme. Breaking news - Bad news for second home owners as the council tax discount looks set to be scrapped. Click here. ATTACK OF THE TRIPADVISORS - THOUGHTS AND LEARNINGSLast night Channel 4 screened a documentary following guests and the owners of accommodation and a restaurant and the influence of TripAdvisor, where customers can leave reviews on establishments they have recently visited. Read more... QUALITY IN TOURISMThe official scheme for rating self-catering properties for holiday lettings offers a standardised grading scheme. What is covered in a grading inspection? And finally what are the benfits of joining the scheme? AGE DISCRIMINATION - IS IT LEGAL?Accepting guests in holiday accommodation, or rather refusing guests in holiday accommodation, has been in the news recently when a gay couple were refused a room in a Cornish Bed and Breakfast. Read more... BUYING A HOLIDAY HOME?Our new guide has a county by county guide to some of the holiday home hotspots, starting with South West England. BE THE FIRST TO READ NEW ARTICLESFollow us on Twitter and find out about new Holiday Home Information articles as they are published. http://twitter.com/#!/HolidayHomeInfo WRITE FOR HOLIDAY HOME INFORMATIONWe are inviting second home owners and holiday let owners, and suppliers to the industry to write for holidayhomeinformation.co.uk. We would like to hear your stories and in return can offer a mini bio about you or your company. Read more... Our next e-newsletter will be published on the 1st of December. Best Regards Andy Easton |
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